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About this Episode
Looking for genuine, straightforward advice from a leader who's managed a hundred-year-old company for 20 years? Then you'll enjoy my chat with Greg Thomas from Sterland Computing.
Here’s a sneak peek of the key takeaways:
People Matter: Business is all about people, keeping customers and employees happy is crucial. By focusing on these relationships Greg and the team has turned relationships into profits.
Long-Term Thinking: Greg shares how switching from a short-term to a long-term mindset can be a game-changer. He talks about setting big goals and breaking them down into smaller, achievable steps
Learning from Failure: Greg gets real about the tough times, especially when the business didn’t sell in 2008. He shares how he turned disappointment into a learning experience that shaped the company’s future.
Metrics that Matter: It’s not just about the dollars. Greg talks about focusing on the right metrics, like customer churn and the number of licenses, to really understand how the business is doing.
Adapting to Change: Greg’s story is a testament to the power of adaptability. He shares how being open to change and willing to try new approaches helped the company evolve and thrive.
So, for anyone running an SME business or thinking about starting one, my conversation with Greg is a treasure chest of practical, been-there-done-that advice.
It’s real talk from a real guy who’s navigated the choppy waters of running a business.