Strategy is like volunteering to wear handcuffs

A strategy is about deciding what you’ll do as a business, and just as important, what you won’t do. ...

Most Common Sales and Growth Challenges For Entrepreneurial Engineers: Questions & Answers!

We’ve worked with enough engineering-related firms over the last 30 years that the patterns and challenges we see have...

Strategy, execution and the art of creating a race you’re sure to win

Our highly competitive business environments are often likened to running in a crowded race… jostling for position, elbows out,...

B2B Sales And The Evolution Of The Buyers Journey

Rewind any further than a decade or so, and the ability to build personal relationships was probably the most...

Top Three Challenges for Architecture and Engineering Firms in 2024, and How We Can Help.

When you enjoy what you do, it’s easy to get lost in the work. Hours, weeks even months can...

Why you should focus internally before marketing to potential customers.

You’ve taken the leap and you’ve been working hard. You’ve developed a new marketing strategy that’s perfectly constructed to...

Pricing strategies in marketing; you’re sending a signal, whether you mean to or not

Pricing says more than you might think. It’s about more than dollars, costs and margins.   It also tells...

Sales and Marketing, or Sales vs Marketing?

If sales and marketing were cities, they’d be Sydney and Melbourne. Both of them lively, wonderful places but very...

Could Fewer Customers be the Key to Success for SMEs..?!

More customers, more growth, more profitability – that’s what we’ve all learned to chase, isn’t it..? And yet, they’re...

Organisational values: creating them, making them work and keeping them alive.

The problem with organisational values  I frequently get asked to articulate organisational values statements for clients who sense the...

The four sources of business growth, and how to balance them.

Business growth is a rocky road, no doubt about it. Sometimes slower than you hoped, sometimes faster than you...

How Marketing Automation Can Help Smaller Businesses

Marketing automation is rapidly becoming an essential tool, even for smaller businesses. One of the biggest difficulties of running...
Business referral

The secret to getting business referral

The secret to getting business referral is to build a remarkable business – here’s how! We have lost count...
Email marketing strategy

Email Marketing: Transforming your subscribers into long term brand ambassadors

What’s your email marketing strategy? As the year is now in full swing, many email marketers will be taking...
customer-centric brand

If You Don’t Know Your Customers, You’ll Never Know Your Brand

Do you have a customer-centric brand? This may feel like marketing 101, but it’s amazing how many companies define...
Customer lifecycle

Customer Lifecycle Optimisation: How to Improve It

“A chain is only as strong as its weakest link.” It’s a quote we’ve all heard before, but it...

Why marketing metrics matter, and why – sometimes – they don’t.

Marketing metrics matter. Sometimes, they don’t. If that sounds contradictory, bear with me, I’ll explain. But first of all,...
B2B marketing

Why B2B Companies Must Invest In Brand Too

When people think “brand” they often think “logo”. The golden arches of McDonald’s, the Nike Swoosh – those iconic...
A satisfied customer

Do you, and should you have a customer centric business?

Ever meet someone at a party and all they want to do is talk about themselves? Every story you...
Chess

How to determine your competitive positioning – and why should you even bother?!

OK first of all, let’s dispense with the semantics. Competitive positioning. Strategic positioning. Competitive differentiation. It’s all the same...
Today, 90% of people think entrepreneurship is a mindsetentre

Small Business Marketing; Is Mindset The Key To Growing Your Business?

As a SME business owner, or CEO, you have to be driven, determined and great at what you do,...
Compass

What’s the purpose of a brand? And does my brand need a purpose?

While the definition of a brand might depend on who you ask … “It’s how you position yourself against your customers.” “It’s your logo.” “It’s...
Business Resilience

The key to business survival is Business Resilience

As a business owner, there’s almost too much that goes into building a resilient business.  After all, it’s not just...
Facebook Mark Z.

Five new product development learnings from Facebook

Racing to be first to market with your new product? Take a deep breath and learn from Zuckerberg. His wasn’t the first social media site, but...